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WormsRUs Self Serve, Mail Order, Best Prices, Great Quality, Manufacturers Warranty, Nation Wide Delivery, Great Service, Organic Products Grow Gardens

Live Worm Delivery Guarantee

Live Worm Delivery Guarantee

Our worms are guaranteed to be delivered alive. In the case of the worms not arriving alive, we will either refund your money or reship the worms to you. Since we want your worms to arrive in good condition, we may delay shipments if the weather conditions are extremely hot or cold.

For the Live Guarantee to be valid, the worms have to be signed for and accepted on the first delivery attempt. Please make sure that someone is at your address to receive the delivery. If nobody will be available to accept the worms, just let us know when you are ordering to write, “HOLD AT POST OFFICE FOR CUSTOMER PICKUP” on the outside of your box. We will then guarantee the worms for 24 hours at the Post Office, allowing you plenty of time to pick up your worms.

Failure to accept the worms on the first delivery, or failure to pick up the worms within 24 hours at the post office will void the Live Arrival Guarantee.

Worms Received

Please understand that You are responsible for the care and condition of the worms once received. We make every effort to satisfy our customers. Please let us know immediately upon receiving the product if there are any problems with your order.

We will consider that the worms have been delivered alive unless we are notified within 3 hours of the time that the carrier scans or enters them in as delivered. Please do not dispose of the worms or the original package until you contact us. Do not refuse the delivery.

If something goes drastically wrong and the worms don't arrive alive, please email us photographs of any dead worms and notify us immediately ! This will make it easier for us to access the validity of your claim.

This product was added to our catalog on Tuesday 10 July, 2012.

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